9611 New Laredo Hwy San Antonio ,TX 78211, USA


Shipping Policies

Shipping Policy

Welcome to Darren Auto, where we bring a universe of great car parts right to your doorstep. Our transportation strategy is intended to give a consistent conveyance experience to all our esteemed clients. Kindly pause for a minute to peruse this strategy to comprehend how we guarantee a quick, effective, and good conveyance process.

Non-Refundable Conveyance Charges

Conveyance charges, including both introductory delivery and return costs, are non-refundable. This applies across the entirety of our item goes - car parts, tires, post-retail wheels, or any bundled bargains.

Meaning of Work Days

Our business tasks, including transportation and conveyance, work on "Work Days," which we characterize as Monday through Friday. This bars Saturdays, Sundays, and public occasions (regardless of whether these happen on a work day). Kindly consider this while assessing your conveyance plan.

Conveyance Time period

Standard Conveyance: Orders commonly take 3 to 5 work days. For instance, on the off chance that your request is dispatched from our distribution center on a Monday, the commencement starts the next day, i.e., Tuesday. Subsequently, your bundle ought to show up quite soon Thursday, Friday, or Monday at the most recent. On the off chance that your request leaves our distribution center on a Friday, the commencement starts from the following work day, i.e., Monday. Anticipate your conveyance toward the finish of the next week, by Friday.

Request Handling

Our distribution center is functional from Monday through Friday, which avoids Saturdays, Sundays, and public occasions. In this manner, orders are neither handled nor dispatched nowadays.

Kindly recollect that our devoted client support group is consistently available to you to respond to any various forms of feedback about your request or conveyance process. We endeavor to give you a phenomenal shopping experience; your fulfillment is our most elevated need.

Disclaimer: Darren Auto maintains whatever authority is needed to refresh this transportation strategy occasionally to oblige changes in our practices or administrations. We emphatically prescribe our clients to survey this arrangement much of the time to remain informed about any changes.

Conveyance Time period and Interaction

At Darren Auto, we invest wholeheartedly in our effective request dealing process. Most items are stuffed for delivery or sent from our stockrooms inside 24 to 48 hours of your request being checked. This quick circle back assists us with getting your expected car parts to you as fast as could really be expected. Conveyance times can differ, basically relying upon two key variables - the bundle size and the conveyance objective. Regularly, little to medium-sized bundles are conveyed to your doorstep inside 3-5 work days, barring ends of the week and occasions, from the date they leave from our distribution centers. We generally endeavor to guarantee that our conveyance interaction is speedy, permitting you to accept your car parts immediately.

A few orders might contain more huge parts, like guards, entryways, hoods, or different things. Because of the idea of these things, they require exceptional dealing with and are typically sent through Truck Cargo. This could broaden the conveyance time somewhat. Notwithstanding, we need to feature that even these massive things might in any case be qualified with the expectation of complimentary transportation, underlining our obligation to convey worth to our clients. Now and again, assuming your request contains numerous parts, these might be sent from various stockrooms. This could bring about you getting numerous following numbers for a solitary request. While this might appear to be complicated, it's essential for our obligation to keep you completely educated about the transportation interaction for each piece of your request.

In spite of our earnest attempts to guarantee convenient conveyances, there might be examples where unanticipated conditions create setbacks. We can't acknowledge liability regarding defers that happen because of circumstances outside of our reach. In any case, our committed client support group is consistently on backup to help and respond to any different kinds of feedback that you might have about your conveyance. Your comprehension and tolerance in such circumstances are profoundly valued. Also, as usual, we are glad to assist you with any questions about our transportation interaction or some other part of your Darren Auto experience. We stay focused on making your shopping process with us as consistent as could be expected.

Execution and Embellishment Part Requests

We have explicit rules for delivery execution and frill parts made considering our client's necessities. These items are only delivered through Ground administration to guarantee secure and practical transportation. Endless supply of your request, we focus on handling it quickly. Except if determined in any case, most orders are dispatched from our stockroom inside 24 - 48 hours. The conveyance time span, be that as it may, can differ contingent upon the bundle's size and area. Little and medium-sized bundles regularly arrive at their objective inside 3 - 5 work days, barring ends of the week and occasions, from the date they are sent. This responsibility guarantees you accept your car parts immediately, empowering you to get your vehicle back in top condition as fast as could really be expected.

Nonetheless, orders that incorporate bigger things, for example, brush monitors, running sheets, and other larger than usual parts might require unique dealing with. These things are generally sent by means of Truck Cargo, a help that could expand the conveyance time span somewhat because of its temperament. We guarantee you that, in spite of this, we endeavor to guarantee these things contact you in the briefest conceivable time. We are more than happy to take special care of clients situated in Gold country, Hawaii, and different regions outside the mainland US. Kindly know that transportation charges will apply to these locales, and conveyance times are ordinarily longer because of the distance and operations included.

If it's not too much trouble, note that for execution and adornment part orders, Short-term and 2-Day delivering choices are not accessible. This is because of these items' particular nature and size, which request specific transportation conditions to guarantee they contact you in amazing condition. We intend to keep you educated and agreeable all through the requesting and conveyance process. Would it be advisable for you to have any inquiries or need further help, our committed client assistance group is dependably prepared to help.

Harmed Shipments

We strive to ensure your request gets to you in wonderful condition. Notwithstanding, we perceive that in uncommon cases, shipments could show up harmed. Upon receipt, Kindly review your bundle and follow the means beneath if any harm, unaccounted for pieces, or inconsistencies are taken note.

Upon conveyance, inspect the transportation bundle and the things inside for any indications of harm, absent or erroneous parts. Our distribution centers bend over backward to forestall transporting harm, however it happens incidentally. Try not to acknowledge the shipment in the event that it contains a harmed part.. All things considered, demand the transporter to Get back To-Shipper (RTS) right away. In the event that a harmed item was conveyed to your area while you were away, reach out to the delivery organization right once and request that they send it back to the shipper. On such occasions, if it's not too much trouble, likewise get in touch with us right away so we can help you in staying away from cargo charges the two different ways.

Kindly note that we can't be considered liable for harmed, missing, or inaccurate parts g 30 work days, no matter what the party is to blame. Likewise, we are not responsible for lost or taken bundles, and all cases connected with such occurrences should be accounted for and handled through the delivery organization.

Hazard of Misfortune

All things bought from Darren Auto are dealt with under our transportation terms, which work on a F.O.B. (Free ready) transporting point premise. This implies that the gamble of misfortune and title for every thing is moved to you at the delivery point - this move happens when the transporter acknowledges the merchandise for transport. Considering this strategy, we are not straightforwardly answerable for lost or taken bundles. In any case, we figure out the dissatisfaction and bother that such occurrences can cause. We are consistently prepared to help you in documenting a case with the transportation organization to resolve these issues.

On the off chance that you return any things, kindly guarantee they are bundled safely to avoid harm during travel. Secure bundling is urgent to forestall expected misfortune or harm and guarantee you're not responsible for such misfortune. It's fundamental to reach us right away on the off chance that your whole shipment has not been gotten inside two (2) entire days following the transporter's assessed conveyance date. Any inconsistencies or issues should be accounted for to us inside 21 (21) days from the date of shipment to be qualified for a case. This time span permits us to mediate really and liaise with the delivery organization for your benefit.

Darren Auto, your fulfillment is our need. Our devoted client care group is generally accessible to help you with any questions or concerns you might have in regards to our transportation arrangements or some other part of your involvement in us.

Much thanks to you for picking Darren Auto for all your vehicle parts needs.